Showing posts with label Deep Leadership. Show all posts
Showing posts with label Deep Leadership. Show all posts

Feb 18, 2016

Values and Principles

Last week I participated in a SAFe SPC 4.0 training. I was already somewhat familiar with the framework after previously attending a Leading SAFe training. After that I have been acting as a Release Train Engineer and heading a System Team for the past couple of years. But never the less, there's always room for learning more and the training was really good. Jennifer Fawcett has an overwhelming amount of experience and she's also really inspiring teacher. Maarit Laanti also shared interesting experiences from her past. I think these 'war stories' are always the most exciting content in any training.


My interpretation of SAFe is a map or definition of a complex system. Or a collection of practices that can be utilized to bring structure to an organization. So I don't consider it as a silver bullet or a project model that should be fitted 100%. And then again, this is just one possible view out of many. Reader is welcome to use SAFe in any suitable way.

But please remember that SAFe and other scaling frameworks are just frameworks. What is really important is the people and interactions that take place within the framework. I find also values and principles to be more important than specific practices.


SAFe Core Values include
  • Built-in Quality
  • Alignment
  • Transparency and
  • Program Execution
If you find for example transparency to be sore topic in your organization, then SAFe won't help you out much. In the end you might come to a conclusion that 'SAFe is broken', although the organizational dysfunction has just been uncovered by the transparency. I think the same has been pointed out about Scrum.

Then the SAFe House of Lean contains the following pillars:
  • Respect for People and Culture
  • Flow
  • Innovation
  • Relentless Improvement
As we are all unique, we have different biases. I for one emphasise the first and last pillar most. For me one of the most important things is that people respect each other. This regardless of gender, race or title. Constructive disagreement is ok. It even drives innovation. But respect and trust should be in place. Then you can take a humble look in the mirror and start the relentless improvement.


I'm not going to repeat points of Agile Manifesto here, but I'd like to point out a bit less known framework. Trust, inspirational motivation, intellectual stimulation and individual consideration are the corner stones of deep leadership. It was taught in Finnish army's leadership training and it made a lasting mark on me.

Sometimes we get lost in silos. It is easy to mentally divide people to 'us' and 'them'. Seeing the other person as a human being with hopes and dreams may help to respect the other person. And remember, even though you think something someone else is doing makes no sense, it probably makes perfect sense to him or her. Our past environments and experiences have molded us and we all see world a bit differently.

My own management/leadership methodology is based on making things easier for others. Instead of sub-optimizing things for yourself, try to make things better for others. Do not make others wait. And increase transparency as much as you can. When everyone works according to this very simple rule, the combined results can be huge.

Nov 14, 2014

Behind Enemy Lines - Project Days 2014

Sometimes I notice I can be awfully prejudiced. I can't help but think about projects being all about waterfall. Hehe, I actually blame partially Lyssa Adkins about this (although in my things I admire her). Her excellent book Coaching Agile Teams talks about recovering Project Managers in a sense that they are far from being Agile

Based on this the reader may understand why I had my doubts when I was asked to give a presentation at the Finnish Project Managers' gathering called Projektipäivät. The event consisted of 20 different seminars in both Finnish and English. The one that I participated could be translated as 'Taking the Benefits of Agility into Use'. So even though the whole event was about a substance that I don't know much about, the seminar I participated felt like a safe haven.


The venue of the event was Dipoli, a building in Otaniemi, the cradle of technology in Finland. (I've also studied in Otaniemi, so it felt like a homecoming. :) ) All the presenters received a small bottle of Jaume Serra cava which I later learned was an excellent bubbling wine.

The first keynote was given by Ludovic Hauduc from Microsoft. He talked about the Future of Business Productivity and Project Management. Actually this was the first moment I gradually started lowering my defenses. He talked mostly about how the main characteristic of a successful project it that PEOPLE are involved. So it was not about the superior knowledge of the Project Manager. After the presentation I exchanged a few words with him and he said that MS Office unit is maybe not that agile yet due to the history, but they are on their path to change. Also I was curious about if they used SAFe model. But he told me they have their own way which is more of combination of different methodologies and once more emphasized the people aspect. I was very pleased about this message.


After the keynote I went to listen a seminar about Creative Utilization of Different Methodologies in a Project. Tero Huttunen from Tieto told about how the Project Managers face a big challenge with methodology knowledge. In the busy working life of today the PMs are under big time pressure all the time. And there are quite a few different methodologies out there: Agile, Scrum, XP, TDD, PRINCE, ABC, SAFe just to name a few. How could they find time to learn about all these and still have the project on tracks? (Personally I think it's about changing mindset. Giving more freedom and responsibility to the teams will make everyone's life easier. Of course given that the environment is accepting for such thing.)


Next Juhani Snellman and Elina Koskela from Reaktor talked about using Kanban in IT-projects. They also started their presentation by saying that they don't really have Project Managers and that they do everything in an Agile way. But the presentation was interesting. Kanban isn't totally new thing to me, but I haven't ever used it 'in production'. I merely know about the theory so it was nice to listen people who are actually using it (and even teaching how to use it.) My question to them was about statistics. They showed a nice cumulative flow diagram where they could show lead time and WIP. But when using physical boards someone needs to collect these statistics. From JIRA you can get that automatically, but yeah, using the real post-its has a nice wipe. (If you have distributed teams, working barely with physical boards is rather challenging.)


Then Mika Heikkinen from OP-Pohjola talked about how to use different methodologies in the big picture. Actually this was a bit misleading, because he was actually only talking about how they use SAFe. It was anyway really interesting. They have now used SAFe for over one year and have multiple Release Trains. Can't actually remember what was the percentage, but if I remember correctly they SAFe for about 40% of their projects. Could be less, could be more. But I claim that currently they might be one the biggest players in the SAFe field in Finland with their nearly 12k employees.

After the lunch break I joined the Leadership seminar. It might have been the most popular in the whole Projektipäivät event. The room wasn't the biggest, but it was really full. The facilitator, Mikko Babitzin from Tieto, had set up a second screen which was displaying the tweets with hashtags #projektipäivät and #onnistu2014. (Onnistu, which means succeed in Finnish, was the topic of this years event. Next year it will be growth which could be even more interesting.)


Vesa Rantala from Tieto shared his vast experience about working in foreign cultures and as a Project Owner. Main emphasis was once again in people and more on having personal relationship and interaction with them. Lack of asking question can also be interpreted in some cultures as not being interested in how things are proceeding. So by asking questions you signal your interest. Not really rocket science, but good to keep in mind.

Matti Vesala from Adare talked about social media and how to utilize and manage it. You don't need to be in social media, but if you accept the challenge you can get some interesting benefits. You can have your own prime time show. Not possible in television. :)

Hannu Salonen had selected 'Feedback is a Gift' as the headline for his presentation. It was both about positive and constructive feedback and about the challenge of giving and receiving it well. Really great thoughts and tips. Not really specifically for Project Managers but for anyone in a supervisor role. Or even for a leader who leads without any power over his/her followers (like a Scrum Master.) Actually I like this form of leadership the most and in the end it's the only thing that could work in today's working life. People are free to choose where they work and if you don't treat them well they can vote with their feet.

The final presentation in this seminar was given by Virpi Pikkarainen and Tiina Miettinen, two mothers and wives. (This was their own introduction.) Maybe the most important take-home I spotted was the fact that you cannot lead if you are neck deep in the details. You need to ascend a bit and take a helicopter view. Then you can see more clearly where you and the whole group should be heading.


The second keynote was given by Taneli Tikka, a serial entrepreneur who currently works in an internal start-up in Tieto corporation. They are developing the internet of things. Taneli's presentation was about transformational leadership. Good things start with Appreciation (of other people.) After that you can have Trust. Then if you throw in a bit of Enthusiasm and top it all with Learning you can be up to something really good. But remember to keep clear of being Passive or Controlling. Taneli was also referring to Deep Leadership, a methodology originally developed by Vesa Nissinen for Finnish Defense Forces. I wrote about it last summer. But anyway, I think Taneli's presentation was the most inspiring I have seen in a while or maybe even the best I've ever seen live. Charismatic person, still young and yet already long experience in start-ups and business in general.

The first day's program ended in a set of awards ceremonies. Awards were given for the best Project, best young Project Manager and for winners of Project Management Championship for students.


The second day started with the third and final keynote from Yrsa Sigurðardóttir. Her presentation was boldly named 'Project Management and Sex'. Well, it was really about genders, but this way she was able to draw more attention. ;) Currently there are no countries where it would really be beneficial to be born as a female. In Iceland the genders are closest but even there it's better to be born as male. But maybe things will change in the future. In her presentation she told about how they were able attract more women and young people into a project that was in really harsh conditions in the middle of nowhere. They made the camp really family friendly. The decrease in staff turnover was dramatic and results extremely good. Something to think about.

Later during the second day I actually got rather nervous about my own presentation. I made some final modifications and practiced some more. In the end I was rather happy with the content. Although my seminar had headers in Finnish, I wanted to present in English. Mainly because I thought it would have been recorded and I could have utilized that also in our internal communication (and for myself to take a look at how I present myself in public and how I could learn to do it better.) Unfortunately it wasn't recorded. But I kept the schedule, there was some time for questions in the end and feedback was positive. And I sincerely enjoyed. I knew my subject and I was happy about seeing people's eye contact. I think I was able to give them something.

The Roles and Responsibilities in an Agile Project and Organization from Toivo Vaje

But the final conclusion from the whole event was that projects don't necessarily mean waterfall. I think based on this event the scene has changed into something a lot more Agile. I think the two could live happily hand in hand. But I would have never found this out if I had not participated. Learning is everything. 

Jun 22, 2013

Deep Thoughts

Some of the mnemonics from code writing work in coaching also. For example KIS = Keep it simple. Extremely good thing to always keep in mind. On the other hand, I think DRY = Don't repeat yourself doesn't work that well. Many times (well, always) repetition is the key to learning.

That's why I sometimes find it odd that there are so many different frameworks that basically teach you the same things you usually learn at the playground. Be polite. Say you are sorry. Play nice with others. Everything starts with the way of being with others.

Since we usually forget many of these important lessons, I'm going to mention here one framework that I've been especially happy with. It's called Deep Leadership and at least a couple of years ago Finnish army was using it in the military leadership training.

It's based on four cornerstones:

  • Building trust
  • Inspirational way of motivating
  • Intellectual stimulation
  • Meeting people 1 on 1
(I remember these only in Finnish so they could probably be translated in a better way.)

And although people generally seem to think that leadership skills taught in the army cannot be applied directly in working life, I'm a strong believer in this framework. And I think it's well in line with agile values and how I personally see that expert organizations should be lead.

The framework also includes extensive feedback from three directions: superiors, peers and subordinates. And you can never have too much feedback, right?